Senior Scheduler- Endo

Mercy Health in Saint Louis, MO

  • Industry: Healthcare - Physician - Family Medicine/General Practice
  • Type: Full Time
  • Compensation: $115,200.00 - 80,770.00 / Year*
position filled
We re a Little Different

Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service.

We don t believe in jobs at Mercy, we believe in careers that match the unique gifts of unique individuals; careers that not only make the most of your skills and talents, but also your heart.

At Mercy, you ll feel our supportive community every step of your day, especially the tough ones. We re a team and love working that way. That team is expanding, and we currently have exceptional opportunities to help our communities grow.

This position is located offsite from the hospital and all patient interactions are telephonic. There is no face to face patient interaction.

The senior scheduler is responsible for scheduling Endoscopy procedures as ordered by the physician. This includes coordinating with designated hospitals and off-site facilities, preparing records for the case, and communicating pre-operative instructions to the patient and family.

Because you re committed to excellence, you understand the importance of being properly prepared for your role at Mercy. That s why you ll bring to your role the right set of qualifications:
High school diploma or equivalent required.
One year of surgical/medical office experience required.
Must have medical terminology, computer skills, telephone etiquette, excellent oral and written communication skills.

Job Description Responsibilities:
As ordered by the physician and or patient, accurately and in a timely friendly manner (within 48 hours) schedule procedures according to the guidelines of the physician, facility, anesthesia group, patient s insurance restrictions and facility time constraints. Also cancel or reschedule procedures upon request from patient, physician, or facility. Provides complete documentation of each scheduled procedure in EPIC. As necessary, prepares and or scans additional pertinent information such as x-rays, labs and previous diagnostic tests as requested by the physician.

Provides clear instructions to patients and families regarding pre procedures. Includes answering questions, giving directions to the facility or hospital and length of stay.
Provides complete and accurate patient information to the facility/hospital for the purpose of the patient benefit assessment, in order that necessary precertification and referrals are obtained in a timely manner. Ensures that no procedures or diagnostic procedures are scheduled without proper insurance verification, pre-certification and referrals.

We ll Support You at Work and Home

Our foundations are built on dignity and respect. Modern Healthcare Magazine named us as a top 100 places to work. We go out of our way to help people feel welcomed. We offer day-one comprehensive health, vision and dental coverage, PTO, tuition reimbursement and employer-matched retirement funds to benefit-eligible co-workers, including those working 48 hours or more per pay period!

What Makes a Good Match for Mercy

Compassion and professionalism go hand-in-hand with us, along with exceptional quality care. Having a positive outlook and a strong sense of advocacy is in perfect step with our mission and vision. We re also collaborative and are not afraid to do a little extra to deliver excellent care that s just part of our commitment. If that sounds like a fit for you as well, we encourage you to apply.
Associated topics: care physician, family, family medicine, family medicine physician, family practice physician, hospitalist, physician, practice physician, practitioner, urgent

* Estimated salary

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